Connecting/Disconnecting to the Internet

Q: How do I connect to the Internet?

A: To connect

1. Double click the lock icon on the desktop labled "Connect to the Internet"
2. If you see the VPN screen, press the "Connect" button, otherwise continue to the next step.
3. You will be prompted to enter a username and password. Enter your OSU Internet Username and password (same that is used for University email). Click the "Connect" button. For assistance with your username or password, please see the lab monitor on duty.
4. If you have successfully completed the authentication, you will see a locked icon in the lower right hand corner of your screen.
5. Open Internet Explorer or Firefox to begin using the web.

Q: How do I disconnect from the Internet?

A: To Disconnect

1. Double click the locked icon in the lower right hand corner of the screen.
2. Press the "Disconnect" button.
3. Verify your disconnection by checking the lock icon in the lower right hand corner. It should now display as being unlocked.

Q: I connected to the Internet when I sat down but now I can't open any web pages. What's wrong?

A: Since not everyone will remember to disconnect their Internet connection when done using the computer, the Internet connection will terminate itself after 1 hour, regardless of network activity. This is done to prevent people from using the Internet under the account of the person previously using the same computer.